All vaccination is by appointment only, so please don’t turn up unless you have an appointment.

Please follow the contact details provided on the appointment letter or reschedule online https://vacs.nhs.scot/csp?id=csm_login or call 0800 030 8013 to rearrange.

No. Do not call the main NHS Grampian switchboard as they will not be able to make an appointment for you or change your appointment and you may also prevent other urgent calls getting through. Please phone the number on your appointment letter, 0800 030 8013, or go online if you need to make any changes.

No. Do not call your GP as they will not be able to make an appointment for you or provide your vaccine certificate and you may also prevent other urgent calls being able to get through. Please phone the number on your appointment letter, 0800 030 8013, or go online if you need to make any changes.

If you have a temperature, persistent cough or loss of taste and smell before your vaccination, please reschedule your appointment by going online or calling  0800 030 8013. Please do not attend your appointment.

Vaccination Centres have been set up across Grampian. Please visit our Vaccination Centres page to find out more. If you have received a timed appointment your letter tell which vaccination centre to attend.

The vaccination centres are being held at a range of community venues across Grampian. Car parking will be available near or at the location. Please check in advance when your appointment is allocated for local parking capacity and arrangements.

Please note, some City Centre Clinics will have a car park charge

All vaccination clinics are accessible to those with mobility issues.

Face coverings are no longer required, but if you feel more comfortable wearing you may do so.

In all cases you should attend appointments alone unless you require the assistance of a carer or are accompanying a young person. You can also bring young children with you if you don’t have childcare options.

Please arrive on time for your appointment and not too early. If you arrive too early for your appointment you may be asked to queue outside.

Please dress for the weather as you may be required to wait outside for a short period before you can enter the venue. If you can, wear loose-sleeved or short sleeved clothing under your outerwear that will help the vaccinators administer the vaccine more efficiently.

If you or a member of your household displays any symptoms of COVID-19 such as a new continuous cough, fever of over 37.8°C or loss of sense of taste or smell, please do not attend this appointment. Instead, rearrange the appointment for 4 weeks after the date you were tested to get any dose of the vaccine.

Please contact the telephone number provided in your appointment letter, go online or call 0800 030 8013 to rearrange your appointment.

Yes. Even if you’ve already had COVID-19, you could still get it again. Further doses of the vaccination will reduce your risk of getting COVD-19 again and can reduce how serious the symptoms will be.

If you have recently tested positive for COVID-19 – even if you have no symptoms – you should wait until four weeks after the date you were tested to get the vaccine. If your appointment falls in the isolation period, then follow the instructions on your appointment letter to rearrange.

Some people may experience side effects after the  COVID-19 vaccine. These are usually mild and may include:

• tenderness, swelling and/or redness at the injection site
• headache, muscle ache
• feeling tired
• fever (temperature above 37.8°C).

A less common side effect is swelling of the glands.This starts a few days after the vaccine and may last for up to two weeks. This is to be expected and is a sign of the immune system responding to the vaccine.

Check the post vaccination information leaflet you were given at your appointment for more information, including how to report adverse events.

If you feel uncomfortable, take Paracetamol. Make sure you take Paracetamol as directed on the label or leaflet

Most people will have no side effects with the flu vaccine, but if you do these can include slight raised temperature, muscle aches or a sore arm where the needle went in. Tips to help include moving your arm regularly.

As with all vaccines, you can report suspected side effects through the Yellow Card Scheme.

You can also call the Yellow Card hotline on 0800 731 6789. This hotline is available Monday to Friday, 9am–5pm.

If you have any concerns about your health please contact your GP, or NHS 24 on 111.

The Seqirus vaccines (Flucelvax Tetra QIVc and aQIV) all contain latex in the needle shield. Although the risk appears low, these vaccines should not be used in a patient with a history of anaphylaxis or severe reaction to latex.

QIVc is currently being used in adults who have an underlying medical condition (licenced from 9 years up)

Yes. Being on antibiotics is not a reason to withhold vaccination. However, if you are clinically unwell you should hold off being vaccinated until you feel better.

The coronavirus vaccine is strongly recommended in pregnancy. Vaccination is the best way to protect pregnant women and their babies against the known risks of coronavirus in pregnancy. You and your unborn baby cannot catch coronavirus from the vaccine.

If you’re pregnant during the flu season (October to March) then you should have the flu vaccine as early as you can during pregnancy. The vaccine helps protect you and your developing baby against flu during your pregnancy and for at least three months after birth.

For the latest guidance on pregnancy, breastfeeding and the vaccines visit NHS Inform.

If any data on your Vaccination Status Record is incorrect, you should phone the COVID Status Helpline on 0808 196 8565. The helpline can only resolve issues in relation to vaccinations administered in Scotland.

You do not need middle name(s) for status reports or international travel. If your address on your status is out of date you can still use it for international travel, providing your name and date of birth are correct

You can receive your vaccination status if you’ve only received either your first or second dose in Scotland. You can do this through the normal process:

• downloading a PDF online
• phoning the COVID Status Helpline

You’ll need to request proof of vaccination for your other dose from the international country you were vaccinated in.

NHS Scotland are working towards a technical solution for this and they’ll update you soon.

This is a temporary process and NHS Scotland are working with colleagues in some international countries to create a system that will allow them to connect your information

You can request an update to your coronavirus vaccination record.

You require proof of your vaccination from the country where it was administered.